Whether you’re a large-scale nationwide phone and cable company or a local startup just finding your feet, you need the same thing in order to succeed — competent, high-quality hires. You need people who can bring technical skills, interact adeptly with customers and problem-solve creatively. Without these skills, your company won’t be able to tap into its full potential and excel.
Of course, finding this impressive fresh talent is easier said than done. You might be hiring for multiple positions at any given time, from customer service and engineering to finance. Making poor hiring choices can slow down your company’s progress, result in damaged customer relations and negatively influence company morale. How can you ensure top-tier hires, time after time?
Total Testing has your solution. We offer a range of pre-employment testing for phone companies. Our assessments are designed to measure your candidates’ competency and capabilities in a range of areas, indicating how well-equipped they are for your role. You can move forward knowing you have every tool in hand to make an excellent hiring decision.
How Does Our Process Work?
The Total Testing process allows you to tap into an extensive list of skills tests relevant to your industry. Some tests may be more important than others depending on the position you’re looking to fill. For example, our personality tests will be a great fit for phone and cable customer service hires.
These assessments will give you an idea of how well your candidates will handle communication and carry out positive interactions with customers during phone calls or service visits.
Choose the Applicable Test
If you’re on the hunt for excellent technicians, you may have candidates take a mechanical reasoning test designed to measure their knowledge of basic concepts and skills. For those in your finance department, numerical reasoning and accounting tests can provide a baseline for their ability to succeed.
Administer Tests Digitally or In-Person
No matter which test you pick, our process will remain essentially the same. You can customize the test according to your needs or you can administer it off-the-shelf. Our tests can be administered either in-person or remotely, allowing for the ultimate flexibility for your HR staff.
Make Informed Choices Using Our Report Findings
Once the test has been completed, the results will be analyzed and all the data compiled into a report, which we’ll send directly to you. This report will include specific feedback about their answers, big-picture insights into how they measure up against other candidates, and what their areas of strength and weakness are.
You can use this information however you wish. You may decide that the candidate is not the right fit for your company, or it may reinforce your top pick as a highly qualified hire. However you proceed, you can feel confident you’re making an informed, well-rounded decision.
Benefits of Working With Total Testing
The benefits of using Total Testing pre-employment assessments are vast. Our process offers you the ability to:
- Customize your test materials: Do you need to add or remove certain topics to best fit your company? Our testing software allows you full control. You can decide to add time limits, including special instructions and make other tailored choices. Create a one-of-a-kind assessment that highlights the most important skills for your role.
- Choose your ideal payment plan: We offer several payment methods for your convenience. Our most popular option is our pay-as-you-go plan, which allows you to choose, use and pay for the specific tests you need. This eliminates unnecessary bulk buying or annual subscriptions, providing a cost-effective solution that’s perfect for smaller businesses with limited hiring needs.
- Save time: Wasted time offers no refunds. Our pre-employment tests help narrow your candidate pool quickly and effectively. You can move forward with only the strongest applicants, shaving countless hours from your HR department’s schedule.
- Refresh your hiring process: Go through the hiring funnel confidently with data-based insights and research-backed choices.
Begin Applying Our Employment Tests for Cable Companies Today
Do you have some important hiring decisions on the horizon? Select your tests and choice of payment plan to begin using our employment tests today. If you’re not sure yet whether Total Testing is the right fit for you, feel free to sign up for a self-guided demo to try our process for yourself.
Any questions about how Total Testing works? Please reach out to our team today to learn more!